FAQ!

Q:  How long do I have the equipment?

A:  Our prices include 5 hours of rental.  Special arrangements may be made for late night events.

Q:  What does BAI require from me?

A:  Adequate space to set up equipment and 120 volt outlet.

Q:  How much space is required?

A:  Our large bounce house is 15x15 and requires 20x20x17 generally level area to set up.  Unit can also be set up inside.

Q:  How many children can ride at one time?

A:  The number of children will depend on the size of the unit and the children.  On an average, our 15x15 unit can hold 10 children up to 8 years of age.

Q:  What will BAI provide?

A:  We will provide clean and well maintained products.  Setup, breakdown, and delivery of products in a timely manner.

Q:  What about the weather?

A:  We will not put the safety of our clients or equipment in jeopardy.  If the forecast calls for rain or high winds, BAI may cancel appointments for safety reasons.  Because the weather may be different at my location than yours, the client may also cancel due to weather.  We wil gladly reschedule for a later date.

Q:  What if I need to cancel?

A:  If you need to cancel for weather please notify us 2 hours prior to delivery time.  You will not be charged for weather cancellation provided you give us a 2 hour notice.  A charge will apply for non weather related cancellations or if notice is not given prior to BAI departing for delivery.

Q:  How far in advance should reservations be made?

A:  We recommend that you make reservations at least 30 days prior to your event.  Rental is based on availability of equipment.

Q:  Where do you deliver?

A:  We serve Durham, Franklin, Granville, Johnston, Vance, Wake, and Warren counties.

Q:  What forms of payments do you accept?

A:  At this time, we accept cash and checks.  Credit card payments will be coming soon.

Q:  What time do you deliver and pick up equipment?

A:  Delivery time depends on the amount of equipment that is being rented.  We like to arrive no later than 30 minutes prior to your event start time for set up.  We will coordinate a pick up time that works best for the client and BAI.