FAQ!

Q:  How long do I have the equipment?

A:  Our prices are 4 hours and we give you 1 hour free for a total of 5 hours rental.  More time may be purchased if needed. Special arrangements may be made for late night events.

Q:  What does BAI require from me?

A:  Adequate space to set up equipment and adequate electric source (120 volt outlet).

Q:  How much space is required?

A:  Our unit vary in size. Please review the size of each unit in the description and add 5 feet to that size. So a 15x15 bounce house would requires 20x20 generally level area to set up.  If you have question please call us and ask.

Q:  How many children can ride at one time?

A:  Each unit has it printed on it and BAI will brief you on the number of kids. The number of children will depend on the size of the unit and the size of the children.  On an average, our 15x15 unit can hold 10 children up to 8 years of age.

Q:  What will BAI provide?

A:  We will provide clean and well maintained products.  Setup, breakdown, and delivery of products in a timely manner.

Q:  What about the weather?

A:  Weather is one thing that is completely out of our control. We will not put the safety of our clients or equipment in jeopardy. We will watch the weather and ask that you communicate with us about any possible weather issues. If the forecast calls for a high chance of rain, serve weather or high winds, BAI may cancel appointments for safety reasons.  Because the weather may be different at my location than yours, the client may also cancel due to weather. We will gladly reschedule you for a later date. Please review cancellation policy on rules pages.

Q:  What if I need to cancel?

A:  If you need to cancel for weather please notify us 2 hours prior to delivery time.  You will not be charged for weather cancellation provided you give us a 2 hour notice.  A charge will apply for non weather related cancellations or if notice is not given prior to BAI departing for delivery.

Q:  How far in advance should reservations be made?

A:  We recommend that you make reservations at least 30 days prior to your event. Certain holidays ie Memorial, 4th of July, Labor Day & Halloween books fast. Water slides book fast for dates in June/July. All rental are based on first come first serve availability of equipment.

Q:  Where do you deliver?

A:  We serve Durham, Franklin, Granville, Johnston, Vance, Wake, and Warren and surrounding counties.

Q:  What forms of payments do you accept?

A:  At this time, we accept cash, checks and credit card.  Credit card payments require a additional process fee.

Q:  What time do you deliver and pick up equipment?

A:  Delivery time depends on the locations, route and amount of equipment that is being rented that day. We like to arrive no later than 45 minutes prior to your event start time for set up. We will coordinate a delivery and pick up time that works best for the client and BAI.